Pharmacist Role with Biosimilars: Counseling and Substitution 6 Dec 2025

Pharmacist Role with Biosimilars: Counseling and Substitution

When a patient walks up to the pharmacy counter with a prescription for biologics, the pharmacist doesn’t just hand over a pill. They’re holding the key to lowering drug costs, improving patient outcomes, and navigating one of the most complex areas of modern medicine: biosimilars.

Biosimilars aren’t generics. That’s the first thing every pharmacist needs to make clear - to patients, to doctors, and even to themselves. Generics are exact chemical copies of small-molecule drugs. Biosimilars are highly similar versions of large, complex proteins made from living cells. Think of it like comparing a handcrafted wooden chair to a nearly identical replica made by a different carpenter using the same blueprint but slightly different tools. The result looks the same, works the same, and is just as safe - but the process to get there is far more complicated.

Why Pharmacists Are the Missing Link in Biosimilar Adoption

Biologics make up just 2% of all prescriptions in the U.S., yet they account for nearly half of all prescription drug spending. That’s a massive financial burden on patients and the system. Biosimilars can cut those costs by 15% to 35%, sometimes more. But adoption has been slow. Why? Because doctors are hesitant. Patients are confused. And many pharmacies haven’t been given the tools or authority to act.

That’s where pharmacists come in. Research from the US Oncology Network showed that when pharmacists took the lead in switching patients from reference biologics to biosimilars - instead of waiting for doctors to initiate the change - adoption jumped dramatically. In one case, pegfilgrastim (Neulasta) biosimilar use went from nearly zero to over 90% in under a year. The shift didn’t come from new guidelines or marketing. It came from pharmacists doing their job: making the substitution, documenting it, and talking to patients.

Interchangeable vs. Non-Interchangeable: What Pharmacists Need to Know

Not all biosimilars are created equal. The FDA has a special designation: interchangeable biosimilar. This means the product has met extra requirements proving it can be switched back and forth with the original biologic without increasing safety risks. As of late 2023, only a handful of biosimilars have this status - including those for insulin, etanercept, and adalimumab.

Interchangeable biosimilars can be swapped at the pharmacy without contacting the prescriber. That’s huge. It means pharmacists can act autonomously, just like they do with generics. But here’s the catch: only a few products have that status. Most biosimilars still require prescriber approval before substitution. That’s where state laws come in.

As of October 2023, 48 states have laws covering biosimilar substitution. But the rules vary wildly. Some states require the prescriber to opt out in writing. Others demand that the pharmacist notify the prescriber within 24 hours. A few still don’t allow substitution at all. Pharmacists must know their state’s law inside and out. One wrong move could mean legal trouble - or worse, a patient getting the wrong medication.

Counseling Patients: Breaking Down Myths One Conversation at a Time

Patients hear “biosimilar” and think “cheap copy.” They worry it won’t work as well. Or worse - that switching will make them sicker.

The FDA says biosimilars have no clinically meaningful differences in safety, purity, or potency compared to the original. But patients don’t read FDA documents. They read Reddit threads. They hear stories. They see a different-looking vial and panic.

Successful counseling isn’t about reciting facts. It’s about listening first. Ask: “What are you worried about?” Then respond with clarity, not jargon. Say: “This isn’t a generic. It’s a biosimilar - made from living cells, just like the original. The FDA required 10 times more testing than for a regular generic. It’s been used safely in Europe for over 15 years. In studies, patients switching to this version had the same results as those who stayed on the brand.”

One pharmacist in Houston shared that after explaining the science simply, 8 out of 10 patients agreed to the switch. The other two? They asked for time to think. That’s okay. Respect their pace. Offer to call the doctor together. Provide printed materials. Follow up in a week.

And never underestimate the power of appearance. When the new biosimilar looks different - different color, size, or shape - patients are 21% more likely to stop taking it. That’s why documentation matters. Make sure the patient knows: “This is the same medicine, just packaged differently.”

Pharmacist explaining biosimilar substitution to a doctor using a state map showing adoption laws.

Documentation and Traceability: The Unseen Responsibility

When you substitute a biosimilar, you’re not just filling a prescription. You’re creating a legal and medical record. Every time you swap a reference biologic for a biosimilar, you must record the exact product name, manufacturer, and batch number. This isn’t optional. It’s required for pharmacovigilance - tracking side effects, adverse reactions, and long-term safety.

Why does this matter? Because if a patient has a reaction, doctors and regulators need to know exactly which version they received. A batch number can mean the difference between identifying a manufacturing flaw and ruling out a coincidence. The International Federation of Pharmaceutical Manufacturers & Associations (IFPMA) says traceability is non-negotiable. Pharmacies that don’t track this are putting patients at risk - and exposing themselves to liability.

Electronic health records (EHRs) now have fields for biosimilar substitution. Make sure your pharmacy’s system is set up to capture: the original product, the substituted product, the batch number, the date, and the reason for substitution. If your system doesn’t support it, push for an upgrade. This isn’t paperwork. It’s patient safety.

Overcoming Prescriber Resistance

Not every doctor is ready to let pharmacists take the lead. Some still believe biosimilars are “second-rate.” Others fear lawsuits. A few have had bad experiences - maybe a patient had a reaction after a switch, even if it was unrelated.

One pharmacist on Student Doctor Network reported a doctor who got so angry about a substitution that they now insist on “dispense as written” for all biologics. That’s a common reaction - but it’s fixable.

Start by educating, not arguing. Share FDA data. Show them the ASCO study showing improved adoption rates with pharmacist-led substitution. Offer to co-host a lunch-and-learn at the clinic. Bring printed summaries of interchangeability guidelines. Ask: “What would make you comfortable letting us substitute?”

At US Oncology, they solved this by having every provider sign an acknowledgment form after completing mandatory biosimilar training. Once doctors understood the process - and knew substitutions were documented and safe - interruptions dropped. No more phone calls. No more delays. Just better care.

Pharmacist and patient reviewing biosimilar vials together with icons representing safety and cost.

Why Pharmacists Are Leading the Charge

Studies show pharmacists are far more likely than physicians to recommend biosimilars. In one survey, 87% of pharmacists said they’d recommend a biosimilar, compared to just 62% of doctors. Why? Because pharmacists live in the medication world. We see the cost. We hear the patient complaints. We know how often people skip doses because they can’t afford the brand.

And pharmacists are learning faster. Nearly 80% have taken continuing education on biosimilars. Only 43% of physicians have. That gap isn’t accidental. It’s because pharmacy schools, state associations, and professional groups have stepped up. They’ve created courses, webinars, and certification tracks.

That’s why the future of biosimilars isn’t in the doctor’s office. It’s in the pharmacy.

What’s Next for Pharmacists?

The FDA is considering eliminating the separate “interchangeable” designation altogether - meaning any biosimilar could be substituted automatically. If that happens, pharmacists will become the gatekeepers of biologic therapy.

That’s a big responsibility. But it’s also an opportunity. Pharmacists who master biosimilars won’t just be dispensers. They’ll be clinical advisors, cost-savers, and patient advocates. They’ll be the ones who make sure patients don’t stop their meds because they’re scared or confused.

And as the market grows - with more biosimilars for cancer, autoimmune diseases, and diabetes - the need for pharmacy specialists in biotherapeutics will only increase. The science is here. The data is clear. The patients are waiting.

Now it’s up to pharmacists to lead.